Connect Telegram alerts
Each FallShield subscription can use its own Telegram bot and chat. SafetySense stores the bot token and chat destination in that subscription, verifies them by sending a test message, and never displays the full token again.
Create a bot with BotFather
In Telegram, open the official @BotFather account. Send:
/newbotChoose a display name and then a unique username ending in bot, for example MyFallShieldBot.
Copy the bot token
BotFather returns a token similar to:
123456789:AAExampleTokenFromBotFatherTreat this token like a password. Anyone who has it can control the bot. If it is exposed, revoke it in BotFather and create a replacement.
Start a chat with your bot
Open the new bot in Telegram and select Start, or send:
/startA bot cannot initiate a private conversation until the user has contacted it.
Verify it in My Account
- Open My Account → Alert notifications and select Manage on the Telegram row.
- Select the subscription that should use the bot.
- Paste the bot token.
- Leave Chat ID blank to use the most recent chat that contacted the bot, or enter a specific numeric chat ID.
- Select Verify Telegram.
SafetySense sends a test message and stores the verified bot and chat in the selected subscription.
Enable Telegram alerts
After the test message arrives, keep Telegram alerts enabled and select Save Telegram. Fall-detection alerts and system online/offline or health alerts will then be sent to that Telegram chat.
Optional: use a group
Add the bot to a Telegram group, send a message or command to the bot, and verify again using the group chat ID. Group chat IDs are usually negative numbers. The bot must be allowed to post in the group.